WebBest Practices for Implementing Voice of the Customer Feedback. VoiceBase makes it fast and easy to collect and analyze VoC data. Through speech-to-text transcripts, keyword … WebThe voice of the customer can be determined in various ways. These include, for example, individual interviews, focus groups, surveys, pilot markets, or feedback on previous studies. Customer complaints can also be included in the process. The survey can include all areas of the company, from product development to marketing via sales and ...
VOC客户之声(Voice of Customer)分析解决方案的前世今生 - 知乎
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